TY  - BOOK
AU  - Yankelovich,Daniel
TI  - The magic of dialogue: transforming conflict into cooperation
T2  - A Touchstone book
SN  - 9780684854571
PY  - 2001///
CY  - New York, London, Toronto, Sydney
PB  - Simon & Schuster
N1  - Literaturverzeichnis: Seite [219]-222
ER  -